Products & safety
Where our stock comes from, what is in it, and using it safely
- Authenticity — where our stock comes fromHow we source, what we guarantee, and what to do if you doubt an item.1 min read
- Using products safelyPatch testing, reactions and what to do if something goes wrong on your skin.1 min read
- Ingredients and allergiesWhere to find a full ingredient list and how to shop with a known allergy.1 min read
- Storage, expiry and shelf lifeHow to read a period-after-opening symbol and how we handle short-dated stock.1 min read
- Waitlists and restocksHow to be told when something returns, and what that signup does and does not do.1 min read